On-demand healthcare services are one of the innovations in the medical world that allows patients to gain access to services more flexibly and efficiently. With this concept, patients can consult with medical personnel at any time without having to be tied to a clinic or hospital visit schedule. This flexibility contributes to increasing patient engagement in managing their own health.
Increased patient engagement can be seen from various aspects, such as ease in scheduling consultations, quick access to medical information, and more intensive monitoring of health conditions through digital health applications. Patients who are more active in monitoring their health tend to have a higher level of compliance with treatment and medical recommendations.
However, on-demand healthcare services also face challenges in terms of patient data security, the validity of remote diagnosis, and limitations in handling medical conditions that require direct physical examinations. Therefore, although this service provides many benefits, the success of its implementation still depends on a strict regulatory system and adequate technological infrastructure support.
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