Telehealth has become a practical solution for parents to manage their children’s health, especially in urgent situations or when access to health facilities is limited. Through this service, parents can consult with a doctor or pediatrician without having to leave their home.
Many parents report significant benefits from using telehealth, such as managing minor symptoms, prescribing medication, or guidance on managing fevers, allergies, or minor infections. In situations such as a pandemic or when a child is too sick to travel, telehealth provides convenience and a sense of security.
However, this experience is also fraught with challenges. Parents often feel the need to explain their child’s symptoms in more detail to the doctor due to the limitations of a physical examination. In addition, technical issues such as slow internet connections or lack of skills in using applications can affect the service experience.
Despite these obstacles, telehealth remains a practical and economical option. With clear guidance, parents can feel more confident in managing their child’s health problems at home. This technology also allows doctors to provide recommendations for follow-up actions, such as when to take the child to the hospital, so that care remains optimal.
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