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Skills Standardization: The Key to Quality On-Demand Services

  • Writer: Elizabeth Santoso
    Elizabeth Santoso
  • Mar 27
  • 1 min read

In on-demand healthcare services, differences in the quality of medical personnel are a major challenge. Therefore, skills standardization is an important step to ensure that every freelance healthcare worker has competencies that meet medical standards.


One way to achieve standardization is to implement national and international certification that regulates minimum standards for medical personnel skills. This certification must cover clinical aspects, health technology, and service ethics. In addition, on-demand service providers must have a regular evaluation mechanism for the medical personnel they recruit.


Standardization also makes it easier for patients to choose competent medical personnel. With clear certification, patients can have more confidence in the services they use. This also helps freelance medical personnel to improve their professionalism and expand their job opportunities on various healthcare platforms.


The government and medical associations must play an active role in creating regulations that regulate the skill standards of freelance healthcare workers. Without clear regulations, the quality of on-demand healthcare services can vary, which ultimately harms patients.


With standardization, on-demand healthcare services can be an innovative solution without sacrificing quality and patient safety. All parties, including medical personnel, patients, and regulators, must collaborate to ensure that digital-based health services remain of high quality.


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